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Ford confirms warranty extensions on all Kuga models


Ford Motor Company South Africa (FMCSA) has announced a warranty extension for all its Kuga models over six years or 200 000 km.

In a statement, FMCSA President and CEO, Jeff Nemeth, said the Kuga PremiumCare Extended Plan will be added to all 1.6-litre EcoBoost models including its 1.5-litre replacement, the 2.0-litre EcoBoost and 2.0 TDCI, as well as the previous generation 2.5T sold in South Africa, Namibia, Botswana, Swaziland and Lesotho with immediate effect.

Last month, the automaker announced a voluntary recall of 4 556 1.6-litre Kugas made between December 2012 and February 2014, following social media images and videos of vehicles catching fire or already burnt out. The Blue Oval has attributed a faulty cooling system, leading to overheating and cracking of the cylinder head causing to oil to leak out, as the reason for the fires which has gutted over 40 Kugas across the country thus far.

"While we cannot make up for any inconvenience or discomfort that our customers may have experienced as a result of the recent events affecting the 1.6-litre Ford Kuga, we want to reassure every Kuga owner that their safety is our first priority, matched by our unwavering commitment to customer satisfaction and ownership peace of mind," Nemeth said.

"The extended cover assures that customers will benefit from worry-free motoring long after the Kuga’s standard four-year / 120 000 km new vehicle limited warranty expires. We trust this will assist in restoring customers’ confidence in our products and the Ford brand".

Under the extended plan, over 1 000 components are covered including the drivetrain, electrical components, suspension, brakes, steering and axles, as well as the air-conditioning, safety items, on-board tech, audio system and relevant comfort features.

"The only requirements from an owner’s point of view are that the maintenance and servicing of the vehicle occurs at an authorised Ford dealer, according to the specified service schedule, along with proper maintenance and care between services as recommended in the vehicle’s owner’s manual," the statement concludes.

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Posted by: keneilwe
Submitted: 23-02-2017
I wanted to buy Ford Ecosport but because of what happened to Kuga I am now afraid to buy it.